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Government & Organizations

Shaping The Customer Experience Post - Covid

CMI Podcast by Chartered Management Institute

Jul 23, 202100:29:48Government & Organizations

For this week's Better Managers Briefing, we are joined by Jo Causon, strategic leader with over 20 years of experience within the commercial and not-for-profit sectors. Jo is the CEO at The Institute of Customer Service...

About This Episode

Shaping The Customer Experience Post - Covid is an episode from CMI Podcast by Chartered Management Institute. For this week's Better Managers Briefing, we are joined by Jo Causon, strategic leader with over 20 years of experience within th...

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Episode Details

Published Jul 23, 2021, 00:29:48 long, audio available.

Questions About This Episode

What is Shaping The Customer Experience Post - Covid about?

For this week's Better Managers Briefing, we are joined by Jo Causon, strategic leader with over 20 years of experience within the commercial and not-for-profit sectors. Jo is the CEO at The Institute of Customer Service. We will be exploring: Shaping the customer experience post-Covid. Find out more about CMI and the community of managers and leaders:

Where can I listen to Shaping The Customer Experience Post - Covid?

You can listen to Shaping The Customer Experience Post - Covid online on Radio and Podcast. Open the player on this page to stream the available audio.

Which podcast is Shaping The Customer Experience Post - Covid from?

Shaping The Customer Experience Post - Covid is an episode from CMI Podcast by Chartered Management Institute.

How long is this episode?

This episode is 00:29:48 long.

When was this episode published?

This episode was published on Jul 23, 2021.

Can I save Shaping The Customer Experience Post - Covid for later?

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Are there related episodes from CMI Podcast?

Yes. This page shows related episodes from CMI Podcast when more episodes are available from the podcast feed.

Quick Answers About This Episode

Where can I listen to Shaping The Customer Experience Post - Covid?

You can listen to Shaping The Customer Experience Post - Covid on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

Shaping The Customer Experience Post - Covid is from CMI Podcast by Chartered Management Institute.

What are the episode details?

Published Jul 23, 2021 and 00:29:48 long