Sara Villagio, Chief Marketing Officer of Carnegie Hall

Sara Villagio believes some of the most important leadership lessons begin with listening. Early in her tenure at Carnegie Hall, she made a point of meeting one-on-one with colleagues across the organization, setting the tone for a leadership style grounded in curiosity, collaboration, and learning from the people around you. Now Chief Marketing Officer of the historic New York institution, Sara reflects on the moments and mentors that shaped her path from young musician to arts executive, and how she guides a cross-functional team of more than 60 people. She also reflects on a challenge facing many arts organizations: the temptation to assume we know what audiences want. Instead, she argues for a different mindset—one rooted in experimentation and paying close attention to what audiences actually show us. ----- LINKS Carnegie Hall: Insight Timer:

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Sara Villagio, Chief Marketing Officer of Carnegie Hall is an episode from CI to Eye by Capacity Interactive.

This episode is 40:18 long.

This episode was published on Mar 19, 2026.

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