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Building Customer Experiences that Feel Intelligent — and Unmistakably Human artwork
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Building Customer Experiences that Feel Intelligent — and Unmistakably Human

CES Tech Talk by Consumer Technology Association

Mar 17, 202610:52Technology

When AI is involved — whether it’s a chatbot or a voice agent — it has to be as effective as a human connection. Havas CX Global CEO David Shulman joins CES Tech Talk to explore the tension between privacy and personaliz...

About This Episode

Building Customer Experiences that Feel Intelligent — and Unmistakably Human is an episode from CES Tech Talk by Consumer Technology Association. When AI is involved — whether it’s a chatbot or a voice agent — it has to be as effective as a...

Podcast

This episode belongs to CES Tech Talk.

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Episode Details

Published Mar 17, 2026, 10:52 long, audio available.