How OpenText went all-in on AI

"The technology is there, and everyone loves cool technology, but it doesn't need to be a party trick. It needs to be something that's driving a meaningful business outcome, so pick your challenging problems." OpenText's Shannon Bell (EVP, Chief Digital Officer & Chief Information Officer) explains how she rolled out AI systematically at one of Canada's largest tech companies. As OpenText embraces human and digital resource management, has it found a return on its investment? Let's dig in. Recorded live on the BetaKit Keynote Stage at SAAS NORTH. The BetaKit Podcast is presented by Uber Canada. Uber Canada is helping to reduce drunk driving and make it safer to get around according to 87% of Canadian riders. Alcohol remains a factor in a quarter of crash fatalities on public roadways in Canada - and Uber Canada is working with MADD Canada (Mothers Against Drunk Driving) to bring that number to zero. With over 100,000 designated drivers on the road, Uber plays a vital role in this fight. See how the impact is real . -- The BetaKit Podcast is also presented by QuickBooks on the Intuit platform, built to help Canadian businesses work smarter, more efficiently and make confident decisions. QuickBooks on the Intuit platform is an all-in-one connected business solution that leverages the power of artificial intelligence and human expertise to simplify how you run and grow your business. From managing cash flow and payroll to delivering personalized, proactive insights leveraging the power of AI agents, QuickBooks helps you spend less time crunching numbers and more time growing your business. Visit quickbooks.intuit.ca to see how Intuit QuickBooks can help you outdo the work.

You can listen to How OpenText went all-in on AI online on Radio and Podcast. Open the player on this page to stream the available audio.

How OpenText went all-in on AI is an episode from CanCon Podcast by Douglas Soltys.

This episode is 38:43 long.

This episode was published on Nov 29, 2025.

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