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Call Center Boss
I share the tips and techniques that have worked for myself and my team for years.
Call Center Boss Podcast Guide
Listen to Call Center Boss, a Business podcast by Call Center Boss. Stream 16 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
Browse this show under Business podcasts.
16 episodes are available for this podcast.
Explore Business podcasts, India podcasts and English podcasts.
Episodes
16 episodes



Acknowledge the issues
Acknowledge the issues with your prospect

People purchase experiences
Read the picture so that your client can envision the result of the outcome. The features are a means to the end result, which is the only t...

You should be improving weekly
If you are not seeing this improvement, it is time to look internally. Are you truly working as hard as possible? Are you working as hard as...

Qualify BEFORE you pitch
Make sure that your qualifying your prospect before you begin your sales presentation.

Do you get stuck in call?
A couple of phrase to get you unstuck

How to regain control
Transitional phrase to regain control of your call

Don't let your calls drift
Stay on point!

Phrase questions properly
For his questions properly so that your prospect is compelled to answer.

How to show empathy on a call
How to show empathy on a call call and why it is important

How to ask for sensitive info
I offer a real world tip that is simple and really works. Give it a try!

Objection: "Call me back."
I show you how to deal with one of the most common pushbacks then we all deal with on a daily basis.

Winners win and losers lose. Which one are you?
Quick rant regarding those that make excuses

I already have a supplier
"I already have a supplier for that"
Questions About Call Center Boss
Where can I listen to Call Center Boss episodes?
You can listen to Call Center Boss episodes online on Radio and Podcast. Open an episode and the site player will stream the available audio.
What is Call Center Boss about?
Call Center Boss is listed as a Business show. The show language is listed as English.
How many Call Center Boss episodes are listed?
This page lists 16 episodes for Call Center Boss.