BOH#73 How Carteret County, NC cut overdose deaths by 80% and overdose-related ER visits by 50%
Carteret County is a coastal North Carolina community of approx 70,000 residents which swells to 200,000 during the summer beach season. Car...
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20 of 46 episodesBOH#73 How Carteret County, NC cut overdose deaths by 80% and overdose-related ER visits by 50%
Carteret County is a coastal North Carolina community of approx 70,000 residents which swells to 200,000 during the summer beach season. Car...
Do PE-backed physician practices do a better job getting the right patients?
Gautam Shrikhande, MD, Chief Executive Officer of Pelvic Rehabilitation Medicine and Brian Rath, Partner, Lorient Capital join Business of H...
The Modern Discipline of Patient Experience
You may think Patient Experience is a straightforward discipline. Cathy Lee, Corporate Vice President for Patient Experience, joins BOH host...
Arkansas Children's using Digital Ethnography for 'Voice of the Customer'
Digital ethnography observes healthcare decision making on community message boards. These insights bring a more distinct 'voice of the cust...
'Marketing mindset' a key to transforming healthcare, digital health?
Why are marketing tools, techniques and approaches so important to transforming healthcare? In his BOH interview, Zeev Neuwirth, MD says, "T...
Banner Health ED Triage App improving net promoter scores
Can health systems engage consumers digitally to improve quality, cost and satisfaction? According to Mark Jannone, Senior Director, Banner...
#62 Why the population health movement will save U.S. healthcare
"No outcome, no income," says Dr. David Nash, Founding Dean Emeritus, Jefferson College of Population Health. JCPH is the nation's first gra...
Treating opioid addiction in rural family practice
Karen L. Smith MD, FAAFP kept discovering opioid addiction in the families she served in her independent, rural primary care practice. With...
How Wilmington NC Leaders Triggered Scalable Opioid Use Disorder Interventions
In 2016, Wilmington, NC had the highest concentration of opioid use disorder among US cities. Community leaders including regional health sy...
Using medical malpractice claims data to improve healthcare quality, safety & cost
When a med mal claim emerges from patient injury, we may debate who's liable but we can agree something undesirable happened. Mark Reynolds...
Is Shared Decision Making an important patient engagement and safety intervention?
Physician entrepreneur Brian Alper, MD explores shared decision making as an intervention improving patient safety, patient satisfaction and...
CHRISTUS Health insurance captive drives patient safety, $50 million annual savings
CHRISTUS chief clinical officer John Gillean, MD, MHA, among his many responsibilities, guides his organization's insurance captive to reduc...
When Medical Error Happens, Is Early Intervention the Right Thing for Patients & Health Systems?
Larry Smith and Rachel Leyko of MedStar Health explain Early Intervention, their journeys to advocacy and evidence of lowers costs and bette...
Blue KC and New Directions Behavioral Health prove 10.8% population health cost reduction
Becky Gernon, MD of Blue Cross and Blue Shield of Kansas City and Peggy DeCarlis, recently retired from New Directions Behavioral Health, re...
Medical Professional Liability & Cyber Security
Medical professional liability insurance premiums may rise and cyber security may become a factor. Leading MPL underwriting expert Nat Cross...
Insurance Captives: Innovation & Cost Savings for Providers
Michelle Johns, Chief Risk Officer of IU Health and Bob Chaput, Executive Chairman of Clearwater discuss their innovative work benchmarking...
Med Mal Insurance Costs May Rise, Shared Decision-Making May Help
Mike Hakimian explains a hardening market in medical malpractice insurance. He describes current conditions and evidence suggesting premiums...
AI improving behavioral health treatment & outcomes
Dr. Jim Stefansic of Raiven Healthcare describes how payers and providers can use artificial intelligence algorithms to optimize treatment p...
Physician Practice Helping Employers Manage Medical Cost, Quality
Wilmington Health CEO Jeff James describes how they help large employers achieve better cost and quality in self-funded employee health plan...