
Customer and technology transformation in local government
Aug 20, 2019 - 0:11:05
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Local councils are discovering that their residents are not only ratepayers but customers, with high expectations of service delivery. How can sophisticated data analytics drive innovative practice in local government th...
Using big data to put citizens first is an episode from Business Insights from KPMG Enterprise by KPMG Australia. Local councils are discovering that their residents are not only ratepayers but customers, with high expectations of service d...
This episode belongs to Business Insights from KPMG Enterprise.
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Published Oct 30, 2017, 0:14:55 long, audio available.