"Both/And" Thinking: Kelly Lewis on Navigating Polarities to Deepen Client Conversations

Are you sure? And, perhaps more importantly, are your clients? In an increasingly polarized world, folks are becoming more and more dug-in about what they believe to be true. But an "either/or" mentality can lock out important data when we're weighing complex, real-life challenges. And when we value being "right" above all else, we may fail to recognize that not every challenge is a problem we can solve. Often, what we're really confronting are polarities: a pair of opposing, interdependent values, wants, or priorities that are in a constant tug-of-war for our attention and resources. On today's show, I talk to Kelly Lewis, the Founder of the Lewis Leadership Group and the co-author of Navigating Polarities: Using Both/And Thinking to Lead Transformation. Kelly explains why recognizing the difference between a problem to be solved and a polarity to be navigated is key to expanding a leader's capacity for complexity. We unpack the mechanics of "both/and" thinking and explore how understanding these dynamics can help leaders avoid the whiplash of pendulum swings and leverage the upside of opposing forces.

You can listen to "Both/And" Thinking: Kelly Lewis on Navigating Polarities to Deepen Client Conversations online on Radio and Podcast. Open the player on this page to stream the available audio.

"Both/And" Thinking: Kelly Lewis on Navigating Polarities to Deepen Client Conversations is an episode from Between Now and Success by Steve Sanduski.

This episode is 52:50 long.

This episode was published on Apr 23, 2026.

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