Azure SRE Agent: End to end agentic operations platform for any kind of toil and at enterprise scale

In this Azure Friday session, we walk through how to get started with Azure SRE Agent and demonstrate how agentic workflows can be applied to real operational scenarios—from help desk tickets to cost analysis and reporting and anything in between. The session starts with context engineering fundamentals, followed by a live demo that shows how memory, personalization, incident management and scheduled tasks come together to reduce operational toil. We wrap up by creating an SRE Agent from scratch and discussing consumption, limits, and best practices. Chapters 00:00 - Introduction 01:05 - Context engineering and getting started 02:04 - Start of demo 03:23 - Getting to know you and memory 06:21 - Handle a help desk ticket 10:05 - Scheduled task for cost management analysis and reporting 12:22 - Creating an SRE Agent 13:50 - Agentic unit consumption and limits 14:35 - Wrap up Recommended resources Integrated docs Learn Docs Azure Product Page Try it out now Lab for the demo GA Announcement Connect Scott Hanselman | Twitter/X: @SHanselman Shamir Abdul Aziz | LinkedIn: linkedin.com/in/meetshamir Azure SRE Agent | YouTube: youtube.com/@AzureSREAgent Azure Friday | Twitter/X: @AzureFriday Azure | Twitter/X: @Azure

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Azure SRE Agent: End to end agentic operations platform for any kind of toil and at enterprise scale is an episode from Azure Friday by Scott Hanselman.

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This episode was published on Apr 24, 2026.

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