Research Ops 2.0, Episode 3: Taking a Platform Approach to ResearchOps

In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where have we come from, and where are we going? In this five-part audio documentary, we’re exploring the past, present, and future of ResearchOps—and it’s exciting, fascinating, and, at times, pretty mindblowing stuff! Each episode features the voices of Cha Cha Club members, senior research leaders, and the smart minds behind User Interviews —the only solution you need to recruit high-quality participants for any kind of research. In this third episode, we’re diving deep into what taking a platform approach to ResearchOps means and why research platforms are a pivotal part of the future of ResearchOps. To scale up; tune in.

You can listen to Research Ops 2.0, Episode 3: Taking a Platform Approach to ResearchOps online on Radio and Podcast. Open the player on this page to stream the available audio.

Research Ops 2.0, Episode 3: Taking a Platform Approach to ResearchOps is an episode from Awkward Silences by User Interviews.

This episode is 46:00 long.

This episode was published on Sep 16, 2025.

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