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When AI Comes to Work: How to Evolve, Thrive and Keep Your Job artwork
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When AI Comes to Work: How to Evolve, Thrive and Keep Your Job

As We Work

Apr 25, 202328:01Business

Worried that AI is coming for your job? From ChatGPT writing emails to Midjourney making up images, it’s easy to think that AI could replace many of us at work. But the reality is, AI’s been part of some workplaces for l...

About This Episode

When AI Comes to Work: How to Evolve, Thrive and Keep Your Job is an episode from As We Work. Worried that AI is coming for your job? From ChatGPT writing emails to Midjourney making up images, it’s easy to think that AI could replace many...

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Episode Details

Published Apr 25, 2023, 28:01 long, audio available.

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What is When AI Comes to Work: How to Evolve, Thrive and Keep Your Job about?

Worried that AI is coming for your job? From ChatGPT writing emails to Midjourney making up images, it’s easy to think that AI could replace many of us at work. But the reality is, AI’s been part of some workplaces for longer than you might realize, including in call centers. WSJ’s Lisa Bannon takes us inside one call center where the AI bot, nicknamed Charlie, is getting mixed reviews. And researcher Stephanie Bell gives us some advice on using AI as a tool to do our jobs better. Spoiler: it’s all about evolving with new technology. Send us your stories about work and careers! Email aswework@wsj.com, or leave us a voicemail at 212-416-2394. Further Reading: AI in the Workplace Is Already Here. The First Battleground? Call Centers The Jobs Most Exposed to ChatGPT Workplace Report Careers Newsletter Learn more about your ad choices. Visit megaphone.fm/adchoices

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Which podcast is When AI Comes to Work: How to Evolve, Thrive and Keep Your Job from?

When AI Comes to Work: How to Evolve, Thrive and Keep Your Job is an episode from As We Work.

How long is this episode?

This episode is 28:01 long.

When was this episode published?

This episode was published on Apr 25, 2023.

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Are there related episodes from As We Work?

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Where can I listen to When AI Comes to Work: How to Evolve, Thrive and Keep Your Job?

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Which podcast is this episode from?

When AI Comes to Work: How to Evolve, Thrive and Keep Your Job is from As We Work.

What are the episode details?

Published Apr 25, 2023 and 28:01 long