Technology

All Things ITSM Global Podcast

AllThingsITSM

Welcome to AllThingsITSM. This is not a destination focused purely on ITSM, but a site that embraces all things IT and the ways that IT impacts the business both good and bad. From buzzwords...

Episodes

15 episodes

ITSM Global Podcast – Nicole Forsgren @nicolefv @chef

We chat with Nicole Forsgren from @Chefs about how DevOps is changing life in the IT departments, reducing burnout, improving culture and cr...

00:15:22May 26, 2016

ITSM Global Podcast – Chris Pope @Chris Pope NOW #know16

Chris Pope of #ServiceNow discusses changes in the platform, speeding up adoption and getting past Phase 1.

00:13:34May 24, 2016

ITSM Global Podcast – Matt Schvimmer @SEHGator #know16

Matt Schvimmer discusses the #ServiceNow App Store its growth in the first year its programs and what’s next.

00:11:08May 24, 2016

ITSM Global Podcast – Farrell Hough @FarrellHough #know16

Farrell Hough discusses #ServiceNow’s approach to continuous improvement for customers through transparency, data and adaptation.

00:11:29May 24, 2016

ITSM Global Podcast – Terence Chesire @tchesire #know16

Terence Chesire of #ServiceNow discussed.

00:12:39May 24, 2016

ITSM Global Podcast – David Gagen #know16

David Gagen of #Navvia summarizes the #Know16 Configuration Management Workshop.

00:11:23May 20, 2016

ITSM Global Podcast – Christoph Goldenstern @Goldenstern #know16

Christoph Goldenstern of #Kepner-Tregoe discusses Process Improvement Service, Incident Management and Agile and DevOp problems.

00:09:50May 20, 2016

ITSM Global Podcast – David Laing #know16

David Laing of #IDC discusses industrial control systems, embedded systems and environments.

00:10:42May 20, 2016

ITSM Global Podcast – Andrew Harsch @andrew Harsch #know16

Andrew Harsch of #Unisys discusses Supplier Integration and Management (SIAM) and discovery tools.

00:11:16May 20, 2016

ITSM Global Podcast – Roy Illsley @royillsley #know16

Roy Illsleyof #Ovumdiscusses The difference between ITSM in Europe and the United States.

00:12:25May 20, 2016

ITSM Global Podcast – Lupe Clark #know16

Lupe Clark of #CSAAInsurance discusses how critical thinking techniques help problem resolution.

00:10:35May 20, 2016

ITSM Global Podcast – Gene Kim @RealGeneKim #know16

Gene Kim discusses the state of DevOps and the intersection of DevOps and ITSM.

00:12:40May 20, 2016

ITSM Global Podcast – Shane Carlson @ITSMPundit #know16

Shane Carlsonof #CSCdiscusses digital transformation and bi-modal digital service management.

00:12:47May 20, 2016

ITSM Global Podcast – Elinor Klavens ‬@elinorklavens #know16

Elinor Klavensof #Forresterdiscusses changing the delivery of IT services for millennials.

00:12:29May 20, 2016

ITSM Global Podcast – Dennis Drogseth @dndrogseth #know16

Dennis Drogseth of #EMAdiscussed CMDB systems making change work in an age of Cloud and Agile.

00:11:10May 20, 2016