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Welcome to AllThingsITSM. This is not a destination focused purely on ITSM, but a site that embraces all things IT and the ways that IT impacts the business both good and bad. From buzzwords...
We chat with Nicole Forsgren from @Chefs about how DevOps is changing life in the IT departments, reducing burnout, improving culture and cr...
Chris Pope of #ServiceNow discusses changes in the platform, speeding up adoption and getting past Phase 1.
Matt Schvimmer discusses the #ServiceNow App Store its growth in the first year its programs and what’s next.
Farrell Hough discusses #ServiceNow’s approach to continuous improvement for customers through transparency, data and adaptation.
Terence Chesire of #ServiceNow discussed.
David Gagen of #Navvia summarizes the #Know16 Configuration Management Workshop.
Christoph Goldenstern of #Kepner-Tregoe discusses Process Improvement Service, Incident Management and Agile and DevOp problems.
David Laing of #IDC discusses industrial control systems, embedded systems and environments.
Andrew Harsch of #Unisys discusses Supplier Integration and Management (SIAM) and discovery tools.
Roy Illsleyof #Ovumdiscusses The difference between ITSM in Europe and the United States.
Lupe Clark of #CSAAInsurance discusses how critical thinking techniques help problem resolution.
Gene Kim discusses the state of DevOps and the intersection of DevOps and ITSM.
Shane Carlsonof #CSCdiscusses digital transformation and bi-modal digital service management.
Elinor Klavensof #Forresterdiscusses changing the delivery of IT services for millennials.
Dennis Drogseth of #EMAdiscussed CMDB systems making change work in an age of Cloud and Agile.