Learning from the Industrial Revolution: How do we re-think user experiences in the age of AI?

What does factory floorplan design during the Industrial Revolution have to do with re-imagining user experiences in the ages of AI? In today's episode, we chat to Dr. Haijun Xia , an assistant professor at UC San Diego and Director of the Foundation Interface Lab, discussing the intersection of Artificial Intelligence (AI) and Human-Computer Interaction (HCI) . Dr. Xia, whose work focuses on developing foundational interfaces for the future information environment, explains HCI in simple terms and outlines the criteria for a good user experience, emphasising the need for interfaces that leverage and amplify human cognitive abilities while introducing new capabilities smoothly. We discuss the shift from "one-size-fits-all" interfaces to adaptive and personalised experiences driven by AI and how large language models, allow users to interact at a higher level, simply stating their problem instead of manually performing low-level system manipulations. The conversation delves into the future of product design, including the prospect of personal AI agents that interact with software via APIs on the user's behalf, creating a "digital version of ourselves" and influencing how new products must be designed for both humans and agents. To find out more about Mantel's partnership with Dr Haijun Xia and download our recent white paper: Want more detail on Mantel's Exec AI Literacy , visit our website:

You can listen to Learning from the Industrial Revolution: How do we re-think user experiences in the age of AI? online on Radio and Podcast. Open the player on this page to stream the available audio.

Learning from the Industrial Revolution: How do we re-think user experiences in the age of AI? is an episode from AI Australia Podcast by Emma Bromet & Kathryn Collier.

This episode is 32:12 long.

This episode was published on Nov 3, 2025.

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