How Startups are Fixing Healthcare Friction

What if the biggest lever for improving U.S. healthcare isn’t clinical, but operational? In this episode, recorded live at New York Tech Week, a16z General Partner David Haber speaks with Trey Holterman (Tennr) and Christophe Rimann (Camber), two founders tackling the core infrastructure problems slowing healthcare down - from broken referral handoffs to denied insurance claims. They discuss building trust in high-stakes workflows, how better incentives (not just better tech) drive adoption, and why the most defensible products aren’t just smart - they work 97%+ of the time. Plus: advice for founders, the cultural edge of New York startups, and what they’d fix first if they ran HHS. Timecodes: 00:00 Introduction to Healthcare Payment Innovation 00:48 Meet the Founders: Trey Holman and Christophe Reman 02:31 The Broken Healthcare System: Identifying the Problems 03:47 The Why Now: Technological and Market Shifts 05:29 Understanding the Customers and Their Needs 06:34 Challenges and Misconceptions in Healthcare Technology 08:31 Building a Company in New York City 10:29 Leveraging AI and Technology for Better Outcomes 12:29 Defensibility and Differentiation in Healthcare Solutions 15:28 Impact on Providers and Patients 18:09 Advice for Aspiring Healthcare Entrepreneurs 23:17 Conclusion and Final Thoughts Resources: Find David on X: Find Trey on LinkedIn: Find Christophe on X:

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How Startups are Fixing Healthcare Friction is an episode from a16z Live by a16z.

This episode is 00:23:54 long.

This episode was published on Jun 25, 2025.

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