Episode 840 - Building a People First Culture
Building a people first culture requires leaders to listen, remove unnecessary workplace frustration, recognize great work, protect good emp...
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7 Minute Leadership
EMS Chief Paul Falavolito shares leadership tips that have helped him in almost a two decade career in the field of Pre-Hospital Emergency Medicine.
Episodes
20 of 840 episodesEpisode 839 - Creating Memorable Micro-Moments
Creating memorable micro-moments means paying attention to the small, personalized details customers and employees remember long after an in...
Episode 838 - Managing the Invisible Energy
Managing the Invisible Energy explores how internal communication, preparation, and team alignment directly shape the customer experience. G...
Episode 837 - The Problem You Should Never Solve Twice
Episode 837 of The 7 Minute Leadership Podcast explains how leaders can identify recurring organizational problems and turn them into repeat...
Episode 836 - The Zero-Dollar Hospitality Playbook
Episode 836 explains how leaders can improve hospitality and customer service training with little to no training budget. Learn five practic...
Episode 835 - The Opportunity Sitting in the Basement: The H.B. Reese Story
H.B. Reese turned a basement candy operation into a business that eventually became part of the Hershey empire. This episode explores what h...
Episode 834 - The Relationship Between Leadership and HR
Episode 834 explores the relationship between leadership and Human Resources, including accountability, employee management, documentation,...
Episode 833 - When Everyone Has an Opinion
Episode 833 of The 7 Minute Leadership Podcast explores how leaders can manage employee opinions, workplace feedback, resistance, and disagr...
Episode 832 - Strategy vs Optics
Strategy produces measurable outcomes. Optics produces the appearance of action. Episode 832 shows leaders how to identify performative acti...
Episode 831 - Failure Points
Episode 831 of The 7 Minute Leadership Podcast explains how leaders can identify organizational failure points before they create costly dis...
Episode 830 - Culture of Competence
Episode 830, Culture of Competence, explains how leaders create teams where employees know their jobs, maintain their skills, take responsib...
Episode 829 - Fixing Broken Processes
Fixing Broken Processes explains how leaders can identify failed workflows, restore forgotten policies and procedures, and rebuild operation...
Episode 828 - Managing Competing Agendas
Managing competing agendas is a critical leadership skill when departments, employees and executives are fighting for the same limited resou...
Episode 827 - Navigating Internal Politics
Navigating Internal Politics explores how leaders can recognize informal influence, handle workplace politics, avoid gossip and alliances, a...
Episode 826 - Excellence is Earned
Excellence in leadership is earned through consistent standards, accountability, discipline, and everyday actions. Episode 826 explains how...
Episode 825 - Training as Culture
Episode 825 explores how leaders can turn employee training into an everyday part of workplace culture. Learn how consistent teaching, coach...
Episode 824 - Risk Management Reality
Risk Management Reality explains how leaders can identify organizational risk, evaluate probability and impact, build redundancy, and preven...
Episode 823 - When Memory Becomes History
On the 25th anniversary of September 11, Paul Falavolito reflects on his experience responding to Shanksville, Pennsylvania, after the crash...
Episode 822 - Standardization Saves Lives
Episode 822 of The 7 Minute Leadership Podcast explains how standardization, checklists, repeatable systems, and clear expectations reduce m...
Episode 821 - Profits from precision
Profits from Precision explores how operational mistakes, wasted time and unclear processes quietly drain profitability. Learn how leaders c...